Incidents | Quote.ly Incidents reported on status page for Quote.ly https://status.quote.ly/ https://d1lppblt9t2x15.cloudfront.net/logos/b46bbe3bf2077ddc8aa366e806900f4e.png Incidents | Quote.ly https://status.quote.ly/ en Files Stuck in Processing https://status.quote.ly/incident/749251 Wed, 22 Oct 2025 15:16:00 -0000 https://status.quote.ly/incident/749251#eed3e13b0cf7316661874aa2a78485c52de0c93b7ef18e4109b05c3a6c6ac826 Resource are back online and all files stuck in progress have been resolved. Files Stuck in Processing https://status.quote.ly/incident/749251 Wed, 22 Oct 2025 12:46:00 -0000 https://status.quote.ly/incident/749251#b6dc3fbbdb672796b876b7a1cfb58a38ef9cdf5bb5dd18ac993180ea884a27e1 We’re currently investigating an issue where some files remain in processing. A fix is in progress. Please report any impacted files to support@quote.ly. Thank you for your understanding. Beta Endpoint Update https://status.quote.ly/incident/461057 Wed, 13 Nov 2024 21:45:54 -0000 https://status.quote.ly/incident/461057#f3cdeac9a01a4b45496b5207d6fa75775038752a5f90ea6fd217686753e064fc Maintenance completed Beta Endpoint Update https://status.quote.ly/incident/461057 Wed, 13 Nov 2024 21:35:54 -0000 https://status.quote.ly/incident/461057#abc53d1d7f1189624e71fbecc30d209f53f31822a04bf2d320e2ab3fa3bbe02a The beta endpoint is undergoing a full refresh and will be down for about ten minutes. Upgrade To Latest Version 2.8.0 https://status.quote.ly/incident/428731 Fri, 13 Sep 2024 14:02:01 -0000 https://status.quote.ly/incident/428731#bf135e55959354ef5cb1459f64e7c777472b8c2b6ec417647fd50f9cac398575 Maintenance completed Upgrade To Latest Version 2.8.0 https://status.quote.ly/incident/428731 Fri, 13 Sep 2024 14:02:01 -0000 https://status.quote.ly/incident/428731#bfd2239bed53ab367b69ce5cd604e9e51ee348dc140f48f596666814e271b365 We upgraded the api endpoints to add new functionality for the latest version of Quote.ly today. The api endpoint will be offline for less than ten minutes. We apologize about any inconveniences this may cause. Future version upgrades should take seconds to upgrade in the future. Etilize Outage https://status.quote.ly/incident/413197 Tue, 13 Aug 2024 12:15:00 -0000 https://status.quote.ly/incident/413197#75544b92cf3fccb1db730a02c3eec1d469ed7eac6e9b202d3db57461ee0018bd The GFK Etilize API is down at the moment causing issues with the product search API for our software. We are working with Etilize to resolve the issue. Etilize Outage https://status.quote.ly/incident/413197 Tue, 13 Aug 2024 12:15:00 -0000 https://status.quote.ly/incident/413197#75544b92cf3fccb1db730a02c3eec1d469ed7eac6e9b202d3db57461ee0018bd The GFK Etilize API is down at the moment causing issues with the product search API for our software. We are working with Etilize to resolve the issue. BETA Endpoint Updates https://status.quote.ly/incident/411592 Sat, 10 Aug 2024 02:32:00 -0000 https://status.quote.ly/incident/411592#249f755881320747f2b6e8c7c09cc7969bac9674fca9f6cb295c19e2b9848456 Maintenance completed BETA Endpoint Updates https://status.quote.ly/incident/411592 Sat, 10 Aug 2024 02:31:00 -0000 https://status.quote.ly/incident/411592#e0a6ff33247d43c20b0c09c8b819f6dfd64565da9ebec463a539fdc33cfebffe The beta endpoint was updated to version 2.1.1 <h2>New Features / Highlights of Changes</h2> <h3>Product Search Updates:</h3> - When a product search is initiated and receives zero results it no longer will cache the zero results search. - Added additional error handling for the Product Search Endpoint - Added Ingram Canada Support as a distributor to the Product Search <h3>File Upload AI Processor</h3> - Added an error return on the file upload component so it will report to the File Upload Handler if it should not expect a response to the Processing status due to an error. - Added Notes to be able to add prompt information to give more instructions to the AI during processing. <h3>Distributors Updates</h3> - Added functionality to cache the distributor information